HomeGeneral Terms of Use

General Terms of Use

§ 1 Scope, object and extent of the licence agreement; blocking of access

(1) These General Terms of Use apply to the contracts concluded between you and us, Finiqua Finance Ltd., 2850 Shaughnessy Street, Unit 2300, Port Coquitlam, BV V3C 6K5, Canada, email: contact@finiqua.com via the website https://finiqua.com (hereinafter: Website) concluded with you (hereinafter also: User) regarding the use of our offer, unless otherwise expressly agreed in writing between you and us. We do not recognise any deviating or conflicting terms and conditions unless we have expressly agreed to them.

(2) Finiqua Finance Ltd. offers you the opportunity to obtain information about the services it offers. Finiqua Finance Ltd. may block your access to its website at any time and without prior notice:

  • If Finiqua Finance Ltd. suspects that you are using the website in breach of these terms of use,

  • due to justified safety or maintenance reasons.

(3) Finiqua Finance Ltd. may make the use of the website or individual functions or the extent to which individual functions can be used subject to certain conditions or dependent on the presentation of certain proof (e.g. proof of identity and/or residence).


§ 2 Consumers and entrepreneurs; proof of your entrepreneurial status

Our website is aimed both at entrepreneurs and at consumers. If you wish to conclude a contract with us as an entrepreneur, we may request that you provide us with sufficient proof of your entrepreneurial status before concluding the contract, e.g. by providing your VAT ID number or other suitable evidence. The data required for the proof must be provided by you completely and truthfully.


§ 3 Registration on our website; processing of your personal data

(1) You can only visit our website as a guest and not as a registered user. 

(2) For information on the processing of your data, please read our Privacy Policy, which you can access on our website.


§ 4 Conclusion of the contract; contract language

(1) The presentation of the services on our website does not constitute a legally binding offer, but an invitation to order (invitatio ad offerendum).

(2) The language provided for the conclusion of the contract is exclusively English. Translations into other languages are for your information only. In the event of inconsistencies between the English text and the translation, the English text shall take precedence.


§ 5 Storage of the contract text

The contractual provisions with details of the services booked, included in these General Terms of Use, can be downloaded from our website. We do not store the contractual provisions.


§ 6 Obligations of the user in the context of using the website  

(1) When using the Finiqua Finance Ltd. website, you are prohibited from infringing the rights of third parties, harassing third parties or otherwise violating applicable law or common decency. In particular, you undertake to refrain from the following actions:

  • Disseminating statements with offensive, harassing, violent, violence-glorifying, inflammatory, sexist, obscene, pornographic, racist, morally reprehensible or otherwise objectionable or prohibited content;

  • Insulting, harassing, threatening, frightening, defaming, embarrassing other customers, employees or sales partners of Finiqua Finance Ltd.; spying on, passing on or disseminating personal or confidential information of other customers, sales partners, partner service providers or employees of Finiqua Finance Ltd. or otherwise disregarding the privacy of other customers, employees, partner service providers or sales partners of Finiqua Finance Ltd.;

  • Spreading untrue allegations about the race, religion, gender, sexual orientation, origin, social status of other customers, employees or sales partners of Finiqua Finance Ltd.;

  • Spying on, passing on or disseminating confidential information of the Finiqua Finance Ltd.;

  • Spreading untrue claims about Finiqua Finance Ltd.;

  • Pretending to be an employee of Finiqua Finance Ltd. or an affiliated company or partner of Finiqua Finance Ltd.;

  • Using legally protected images, photos, graphics, videos, pieces of music, sounds, texts, brands, titles, designations, software or other content and labelling without the consent of the rights holder(s) or permission by contract, law or legal regulation;

  • Disseminating statements with advertising, religious or political content;

  • Use of prohibited or illegal content;

  • Exploitation of errors in the programming (so-called bugs);

  • Taking measures that could lead to an excessive load on the servers and/or massively impair the process for other customers;

  • hacking or cracking and the promotion or encouragement of hacking or cracking;

  • Distributing counterfeit software and promoting or encouraging the distribution of counterfeit software;

  • Uploading files that contain viruses, Trojans, worms or corrupted data;

  • Using or distributing “auto” software programs, “macro” software programs, or other “cheat utility” software programs;

  • Modify the service or parts of it;

  • Using software that enables so-called “data mining” or otherwise intercepts or collects information in connection with the service;

  • Interference with transmissions to and from the service servers and the website server;

  • Intrusion into service servers, data servers or website servers.

(2) Finiqua Finance Ltd. draws attention to its domiciliary rights with regard to the use of its Internet offer and expressly reserves the right to extraordinary cancellation of the user contract if one of the obligations regulated in (1) or other applicable law is violated during use.


§ 7 Other obligations of the user

(1) The user shall only use the services of Finiqua Finance Ltd. within the framework of these General Terms of Use. 

(2) Users may not send or store any data on a data carrier which, due to its type or nature, size or number, is likely to impair the functioning of the computer systems of Finiqua Finance Ltd. or third parties or infringe the rights of third parties (e.g. viruses, spam emails, etc.).

(3) Sufficient Funds for Account Fees

The Account Holder is responsible for maintaining sufficient funds in their account to cover all applicable monthly account fees. These fees will be automatically deducted from the Account Holder’s balance on the designated billing date each month.

  • The company will collect the monthly account maintenance fee primarily from the EUR balance in the customer’s account. If there is insufficient euro balance to cover the fee, the fee will be collected from other fiat or cryptocurrency balances in the customer’s account.

If sufficient funds are not available at the time of the scheduled deduction, the Company reserves the right to:

  • suspend or limit account services until payment is received.

The Account Holder acknowledges that failure to maintain sufficient funds for monthly fees may result in service interruption and additional charges. It is the Account Holder’s responsibility to monitor their account balance and ensure adequate funds are available for all scheduled fee deductions.



§ 8 Consequences of breaches of duty

In the event of breaches of the obligations arising from these General Terms of Use, Finiqua Finance Ltd. is authorised to block access immediately and without prior notice, as well as to take other appropriate measures to protect against such breaches, in particular to temporarily refuse the provision of services in whole or in part (blocking), if there is reasonable suspicion that the user is violating laws or material contractual obligations when visiting the website.


§ 9 Limitation of liability

(1) We are liable for intent and gross negligence. Furthermore, we shall be liable for the negligent breach of obligations, the fulfilment of which is essential for the proper performance of the contract, the breach of which jeopardises the achievement of the purpose of the contract and on the observance of which you as a user may regularly rely. In the latter case, however, we are only liable for the foreseeable damage typical of the contract. The same applies to breaches of duty by our vicarious agents.

(2) The above exclusions of liability in (1) shall not apply in the event of injury to life, limb or health. Liability under the Product Liability Act remains unaffected.


§ 10 Amendments, final provisions, online dispute resolution

(1) Finiqua Finance Ltd. is entitled to amend these General Terms of Use in part or in full at any time, for whatever reason, provided that the user is not unreasonably disadvantaged as a result. This is always the case if the changes are without financial disadvantage to the user.

(2) We reserve the right to discontinue our services and performances at any time and to change the type and scope of the services and performances provided. 

(3) Amendments or additions to the General Terms of Use are made within the Genera Terms of Use.

(4) The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. 

(5) The agreed place of jurisdiction for all disputes arising from the contractual relationship between the user and Finiqua Finance Ltd. is 22085 Hamburg, Germany, provided that the user is a merchant, a legal entity under public law or a special fund under public law. Notwithstanding this, Finiqua Finance Ltd. remains entitled to sue the user at the user’s legal place of jurisdiction.

(6) Should individual provisions of these General Terms of Use be invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a legally valid provision which comes closest to the economic sense and purpose of the invalid provision. The above provision shall apply accordingly in the event of loopholes.


Status of the General Terms of Use: 30.10.2024

Experience the future of finance, today

Are you ready to take your financial management to the next level? Join individuals and businesses who trust FiniQua’s payment solutions.

Finiqua Finance Ltd is registered as a Money Services Business (MSB) with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). MSB Registration Number: M24178970. For more information about our licensing and regulatory compliance, please refer to our [Terms of Conditions] and [Privacy Policy].

© Finiqua Finance Ltd.